Kenya Customer Experience
Responding to traveller enquiries, providing fast personalized support and maintaining clear communication before, during and after booking.
Join a safari-focused travel marketplace connecting travellers with expertly planned wildlife safaris, cultural journeys, mountain adventures and beach holidays across Africa. We welcome general applications from talented professionals, graduates and students who want to contribute to responsible, locally supported tourism.
Specific openings change according to operational and marketplace needs. Submit your documents for review and future consideration when a suitable opportunity becomes available.
Africa Natural Safaris is a safari-focused showcase and marketplace that helps travellers browse, compare and enquire about Kenya safari experiences across Maasai Mara, Amboseli, Tsavo, Samburu, Lake Nakuru, Naivasha, Mount Kenya and the Kenyan coast.
Our work depends on clear destination content, responsive customer communication, accurate itinerary presentation, digital technology, reservations support and close coordination with the licensed local operator that delivers each trip.
We value integrity, creativity, attention to detail, reliable communication, local knowledge and a genuine commitment to excellent traveller service.
View Application Requirements
Marketplace, reservations and travel-support specialists work closely with local guides and operations teams delivering real journeys on the ground.
We consider Kenyan applicants with tourism, guiding, commercial, creative, technical, analytical and customer-service experience.
Responding to traveller enquiries, providing fast personalized support and maintaining clear communication before, during and after booking.
Preparing itineraries, checking availability, coordinating accommodations and supporting tailor-made safari enquiries.
Understanding traveller needs, presenting suitable safari options, preparing quotations and guiding enquiries toward confirmed bookings.
SEO, social media, campaigns, email communication, audience research and promotion of African safari experiences.
Writing and reviewing destination pages, safari guides, itineraries, articles, FAQs and clear customer-facing information.
Producing, organizing and editing genuine safari photographs, destination footage, traveller stories and promotional media.
Website development, UX improvement, performance, security, booking systems, analytics and digital platform support.
Maintaining accurate safari inventory, pricing information, trip categories, destination data and marketplace quality.
Coordinating local suppliers, accommodation partners, guides, transport providers and regional safari operations.
Records, quotations, invoicing support, reporting, documentation, office coordination and internal administration.
Translation, multilingual customer support and culturally appropriate travel communication for international visitors.
Practical learning opportunities for eligible students and graduates in tourism, marketing, technology, media and business services.
Roles may be connected with city offices, safari departure hubs, national parks, conservancies, airports and coastal destinations.
Reservations, safari sales, customer care, marketing, administration and airport-transfer coordination.
Safari guiding, camp support, guest services, wildlife interpretation and field operations.
Guiding, transfers, lodge coordination and destination-based safari support.
Safari logistics, guiding, coastal circuit connections and guest-experience support.
Excursions, accommodation coordination, transport, reservations and regional tour services.
Beach holidays, coastal excursions, transfers, hospitality support and customer services.
Kenya applications are reviewed according to current and upcoming business requirements.
Send your CV, application letter and relevant supporting documents.
We assess your experience, qualifications, skills and preferred career area.
Applicants matching a suitable current or planned requirement may be contacted.
Shortlisted candidates may complete an interview, writing task or practical assessment.
Send a clear application showing your preferred Kenya department, experience, abilities and the value you would bring to our safari marketplace.
Use truthful, updated and clearly named documents.
Applicants should use official company communication directed channels and submit truthful documents. Africa Natural Safaris does not require payment merely to submit a Kenya job or internship application.
Submit your CV, application letter and relevant supporting documents for review and future Kenya opportunities with Africa Natural Safaris.
Click to Apply for Kenya Opportunities